Sands Lifestyle services above Sampan Rides at B1.
Sands Lifestyle Counter on Basement 1 of The Shoppes at Marina Bay Sands sits directly above the charming Sampan Rides. This service hub is designed to help visitors navigate the resort's rewards programme, redeem benefits, and access personalised concierge assistance throughout their stay.
The counter provides a central point for membership enquiries, voucher redemptions, and guidance on the many dining, retail, and entertainment offerings at Marina Bay Sands. Its location makes it an easy stop while exploring the canal-level attractions of The Shoppes.
Visit the B1 counter for friendly, efficient service that ensures you enjoy every moment of your Marina Bay Sands journey.
10 Bayfront Avenue, Marina Bay Sands, The Shoppes, Level B1 Above Sampan Rides, 018956
Service from the counter staff is usually alright, but the queue can get long in the evenings and on weekends. Even worse when there's a property-wide system failure - you need to waste time standing in line instead of having more efficient channels for customer support, plus no automatic service recovery.
Positive Reviews
ANALIZA ADENA ORIO (isay orio)
I just don't want to
be open if it's really
Closed? And …
In Go
The Shoppes at Marina Bay Sands is a luxury shopping mall in Singapore, known for its exclusive boutiques, fine dining, and unique attractions such as gondola rides on an indoor canal.
The mall houses over 170 premium and luxury brands.
At The Shoppes, visitors will find a wide variety of restaurants, from fine dining to more affordable options.
In addition to shopping, the mall offers entertainment options:
Sampan Rides: Take a traditional boat ride in a Chinese sampan on the artificial canal that runs through the center of the mall.
Rain Oculus: Marvel at the impressive water installation where water cascades from the ceiling into a pool.
Access to Attractions: The mall offers direct access to the ArtScience Museum and is connected to Gardens by the Bay via a pedestrian overpass.
John C
The service is excellent. The environment is specifically designed for Christmas.