Worst after sales service ever. Please bring your money elsewhere, many other luxury brands can do better. I had some issues with my Loewe belt, and I contacted the Loewe HQ. They mentioned that Loewe Singapore will contact me to solve the …
Althea Yii
5
Love their On Cloud collaboration! One of the pairs had to be shipped from Spain and they told me it’ll take 1 month but it arrived in a week! Talk about under promising and over delivering 🥳 Kai Xin is very responsive to texts and the whole experience was seamless! …
La Madame NomNom
5
In my quest to find my perfect Daily Use bucket bag which can also hold a laptop or book, visited this boutique and was attended by Beatrice. She made several good recommendations and advises. I don't feel being pressured to buy at all and …
yorsh ee
5
Jasmine was very patient and helpful as I browsed through the various designs to get a feel of how the bags look and feel one me. She was great at offering me different colour choices, and attaching straps so I can see each of the bags to make a comparison. I really enjoy my experience today in the store and never felt pressured or hurried. Thank you for the positive experience, and helpful advice, Jasmine!
Diane Zheng
5
Great experience in purchasing my first Loewe bag. Yi Lin was friendly and engaging, going through how I can switch to cross body style by attaching and adjusting the straps length. She also patiently helped to clean off some glue stains. So glad I lugged the last piece home! Thanks Yi Lin!
jeremy933
5
I had a wonderful experience with Christine at Loewe. She was incredibly patient and truly knowledgeable about the products. What I appreciated most was that she never made me feel pressured to buy anything — instead, she took the time to …
Nicole p
5
I would like to thank Sammy for her outstanding service.I received a xmas gift which was bought online but didn't suit me,so I went to the MBS store to exchange it, the moment I stepped in, I was welcomed by Sammy with her warm smile. After …
Albert K
5
Help staff. They helped look up inventory and tried to provide suggestions on where to find inventory on something we were looking for. …
Anne Nguyen (Anne)
5
I visited this store twice and was helped by Kaixin, a super lovely and helpful SA i’ve ever met! On my first visit, she introduced me with many other types of leather and always happily help me try on as many models as i want. I was …
Joseph Albert Meñez
5
Visited the store today looking for a Puzzle Bag and the SA Christine assisted us enthusiastically. …